Customer Feedback

Comments by Jaime Morales

How did Jaime Morales feel about the decal, signs, lettering, or graphics from SignSpecialist.com, Wildstripes.com, or NameMyBoat.com.  The following is what Jaime Morales posted:

“Recently I ordered a set of decals with the numbers "554" using a custom font that I sent you (Walbaum Fraktur), with goldleaf lettering and a black drop shadow. Overall I was pleased with the order but have several items of feedback. First, I was disappointed that I could not direcly upload the custom font that I had as was implied by your website - this problem should be corrected. This resulted in an error in my order. Since I was not able to upload my font, I was told to use Arial Bold when I placed my order and that I should send my custom font by e-mail. My intent was that the custom font would be 20% stretched and so I placed the order with Arial Bold as 20% stretched. However, unfortunately, when the order was made, the font was stretched to the same dimensional width as when Arial Bold was stretched to 20%, versus just stretching my custom font (Walbaum Fraktur) to 20% width. This resulted my custom font being stretched more than I intended. This miscommunication occured because in the order receipt it shows the final width of the order but not the % stretched detail. In the end, I am satisfied with the look of the wider lettering, but as I stated, this was not the intent of my order.”

Feedback From 12-31-2007.

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